Terms of Service.

By using our services, you agree to these Terms and Conditions. If you do not agree, please do not engage our services.

Bright Spaces provides home organisation and design services, including but not limited to:

• Home Organisation & Design
• Kids Bedroom Organisation & Design
• Kitchen & Pantry Organisation & Design
• Wardrobe Organisation & Design
• Decluttering & Organisation
• Maintenance & Tidy
• In-Home Design Consultation

Clients agree to provide accurate information about their needs and preferences. Clients must provide a safe working environment and access to all areas pertinent to the project.

A non-refundable deposit is required to secure your Transformation Date and commence your Product Proposal (PP). This deposit is payment for the time, expertise, and labour involved in researching, sourcing, and preparing your PP, and is payable regardless of whether you choose to proceed with the recommended products.

This deposit applies only to clients proceeding with a full home organisation service that requires products to be procured ahead of your Transformation Day. It is not required for the following services:

• In-Home Design Consultation
• Decluttering & Organisation
• Maintenance & Tidy

Should you choose to proceed with the recommended products, the $270 deposit will be credited toward your final product invoice. Should you choose not to proceed, the deposit is retained in full as payment for the work completed on your Product Proposal and remains non-refundable.

Your appointment time is reserved exclusively for you.

At least 48 hours' notice is required if you need to reschedule your consultation or installation.

Changes made within 48 hours may incur an $110 late cancellation fee to cover reserved time and preparation.

Travel may incur an additional fee depending on your location within or outside the Inner West Sydney service area. Please contact us for a personalised quote.

For locations beyond a 20km radius of our base service area, a travel fee of $2 per kilometre (calculated round-trip) will apply in addition to any other applicable fees.

All invoices are due for payment within 7 days of the invoice date, unless otherwise agreed with Bright Spaces in writing.

If payment is not received within this time, a late payment fee of $35 will apply, plus a further 10% of the invoice amount for each additional week the invoice remains unpaid.

Any request for a payment extension must be made before the due date and agreed to in writing to be valid. Continued non-payment may result in services being paused until the outstanding balance, including any applicable fees, is paid in full.

We accept the following payment methods:

• Bank Transfer
• Credit Card (processing fees apply)

Bright Spaces is not liable for any damages or injuries that may occur during the execution of services unless the fault lies with Bright Spaces.

Clients are encouraged to secure their personal belongings and valuables prior to the visit. Access also needs to be cleared prior to the visit and any valuables re-located for the duration of the work.

All client information will be kept confidential and will not be shared with third parties without consent, except as required by law.

Photographs and videos obtained by Bright Spaces may be used across third-party platforms only for the purpose of showcasing the scope of work carried out by Bright Spaces.

We strive for client satisfaction. If you are not satisfied with the services provided, please contact us within 48 hours to discuss your concerns.

Bright Spaces reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services will constitute acceptance of the new terms.

These Terms and Conditions shall be governed by the laws of New South Wales, Australia.

For questions or concerns regarding these Terms and Conditions, please contact us:

• Business: Bright Spaces with Bea
• Phone: (+61) 412 423 181
• Email: bea@brightspaces.com.au

By engaging our services, you agree to these Terms and Conditions.