Terms of service.

Terms and Conditions for Bright Spaces, home organisation and design Services

Last Updated: 04.12.2025

Welcome to Bright Spaces home organisation and design. By engaging our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our services, you agree to these Terms and Conditions. If you do not agree, please do not engage our services.

2. Services Offered

Bright Spaces provides home organisation and design services. This includes, but is not limited to, decluttering, space planning, interior design, and consulting.

3. Client Responsibilities

Clients agree to provide accurate information about their needs and preferences. Clients must provide a safe working environment and access to all areas pertinent to the project.

4. Scheduling and Cancellations

In-Home Design Consultation
$88 Payment is required at the time of booking to secure your appointment.

Installation

$264 (minimum 3 hours) Payment is required to secure your installation date.

Product Investment
All products sourced for your project are payable in full prior to purchase. A 20% sourcing fee applies to cover procurement, coordination, and handling. Once products are approved by the client and payment is received, they are non-refundable. Refunds may only be considered, at the discretion of the home organiser, for products that are unused or not incorporated into the project.

5. Cancellation & Rescheduling

Your appointment time is reserved exclusively for you.

At least 48 hours’ notice is required if you need to reschedule your consultation or installation.

Changes made within 48 hours may incur an $88 late cancellation fee to cover reserved time and preparation.

6. Travel

Travel fees between $20 and $50 may apply depending on your location.

7.Payment Methods

We accept Bank Transfer and PayID.

8. Liability

Bright Spaces is not liable for any damages or injuries that may occur during the execution of services unless the fault lies with Bright Spaces. Clients are encouraged to secure their personal belongings and valuables prior to the visit. Access also needs to be cleared prior to the visit and any valuables re-located for the duration of the work.

9. Confidentiality

a)All client information will be kept confidential and will not be shared with third parties without consent, except as required by law.

b)Photographs & Videos obtained by Bright Spaces may be used across third party platforms only for the purpose of showcasing the scope of work carried out by Bright Spaces.

10. Satisfaction Guarantee

We strive for client satisfaction. If you are not satisfied with the services provided, please contact us within 48 hours to discuss your concerns.

11. Amendments

Bright Spaces reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services will constitute acceptance of the new terms.

12. Governing Law

These Terms and Conditions shall be governed by the laws of NSW Australia

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Bright Spaces

+614 412 423 181

bea@brightspaces.com.au

By engaging our services, you agree to these Terms and Conditions.